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About Us

The credo of Northcote's Dental Care team...

Paladin, a legendary holy knight and healer, crusading in the name of good and order. That's the virtue of Paladin Dental, to serve and protect, and to heal.

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Dental Excellence is Our Aim

Our Story

At Paladin Dental, we are renowned for our comprehensive new patient experience. You will receive a twenty point oral health check that clearly identify the health status of your mouth, a series of detailed photographs showing the status of all your teeth and an extensive consultation with one of our dentist and hygienist to create a personalised plan for you to get your dream smile in a sustainable way.All this because we are committed to providing the best dental care possible. Last but not least, you can expect a comfortable and painfree clean that you could ever hope to experience. We will then arm you with all the knowledge, tips and tricks to help you create a manageable and sustainable self care routine that will drastically reduce your future dental bill. If this is interesting to you, leave your details below and our friendly team will contact you to arrange an appointment to get you on the path to dental nirvana.

Our Values

Our values define how we achieve your dental outcomes

Empathy

Dental solutions for your presentation, happiness & budget

Everyone is unique and different.  Everyone has their challenges and limitation.  At Paladin Dental, we respect you as a unique individual and will do everything we can to design a unique solution that suits your needs.

Responsibility

Your satisfaction rewards us all with a healthy smile

At Paladin dental our team is not just about fixing and repairing teeth.  Our goal is to educate and transform your understanding of oral health.  We are here to create a sustainable, healthy and happy smile for each and every person behind the smile; as individuals.  Not gums with teeth attached and not just whilst in our clinic.  We’ll provide you with the tools and knowledge that will help you maintain and care for your dental health for a long and lasting future.    

Caring Service

Our dental team strive to achieve your outcomes in comfort

Dental services are considered by many to be one of the most uncomfortable health services.  Should we mention a movie called The Marathon Man? This why we will go the extra mile to create the absolutely pain-less, stress free, easy to manage treatment protocols that even the most phobic clients can enjoy.

Commitment

World's best practice for the best dental practice in Northcote

We are committed to provide the highest quality dentistry that is at the forefront of technology.  We take a holistic approach to create the best outcome that can so that you are enabled to  live your life to the fullest, and be the best you can be. Our investment in people,  technology,  knowledge, skills and experience is extensive and ongoing because we are devoted to our clients and the highest standards of dentistry attainable.  

To be the top dental clinic in Northcote needs the best practitioners together with leading systems and technologies

Dr Greg Hsiao highly respected Northcote dentist
Dr Greg HSIAO – Dentist

LIKES:  Spending time with the family whether it be at home, travelling or going out.  Food of all types of cuisines.  (and yes, I do enjoy sweets but I also floss and brush regularly!)

HOBBIES: Theatre, snow skiing, aikido

HIS PASSION FOR DENTISTRY:  Dr Greg’s desire is to maximise the oral health of as many people as possible whether or not they are part of the Paladin family.  This is why he is keen to get good quality information out there to as many people as possible to help them care for their teeth and gums.  He knows that he can’t treat everybody but the team at Paladin can try to maximize dental care and share good quality oral hygiene knowledge to as many people as they can! 

SPIRIT ANIMAL: Wolf

Meet Dr. Vicky Li

Discover what shapes her dentistry expertise and passion for delivering exceptional patient care.

Dr Vicky LI –  Dentist

LIKES: The joy and companionship from  spending time with her pets.  

HOBBIES: Golf and archery

MY PASSION FOR DENTISTRY: I am inspired by the challenges and difficulties faced by my grandfather.  He struggled with his dental issues which make me determined to provide solutions to enhance the quality of life for those that visit our dental clinic.  To do so, I hope to restore and optimise function, comfort and confidence. By doing so, I hope to enable as many people as I can, to eat speak and smile with ease. 

The Art of Smile Crafting: A Dentist's Passionate Pursuit of Excellence

Dr Li attended Korowa Anglican Girl’s School in Glen Iris, Victoria. Her experience there was transformative and enriching and helped her develop her leadership and interpersonal skills.  Leaving with top marks in VCE, Vicky pursued. Bachelor of Biomedicine and later a Doctor of Dental Surgery (DDS) at the University of Melbourne.

What are Dr Li’s Skills and Experiences?

She has gained proficiency in diagnostic procedures, restorative treatments, and minor surgeries under the supervision of experienced dentists.  Her experience in specialty clinics has exposed her to orthodontics, periodontics, endodontics and pediatric dentistry where she has refined her skills.

Her externship with the Community Dental Health Program and continued contributions to Community Service and Outreach has allowed her to provide dental care to underserved communities and children where she conducted screenings, provided preventive care and educated patients on oral hygiene practices.

Dr Li has co-authored a research paper published in a reputable dental journal, focusing on new technology in denture fabrication and design.

As those familiar with Paladin Dental will readily agree, we not only believe strongly in continuing education and professional development, we love to share knowledge.  Vicky (now that we know her better) has attended various workshops and advanced courses on topics such as cosmetic dentistry and digital dentistry. This is just one of many ways she keeps abreast of the latest technologies and techniques in dentistry.

Put simply Vicky’s dental skills and experiences are extensive and a great fit for Paladin Dental!

We Ask Dr Li About Her Views Regarding Dentistry

Why Did You Choose Dentistry as a Career?

Empathy and Compassion: My own challenging experiences with dental care have ignited a passion within me to rewrite the narrative and create positive experiences for others. I am driven by a deep empathy for patients who may feel anxious or apprehensive about visiting the dentist, and I am committed to providing gentle, compassionate care that fosters trust and comfort.

Impact on Quality of Life: Understanding the profound impact that oral health has on overall well-being, I am inspired to make a difference in the lives of individuals like my grandfather, who have struggled with dental issues. Witnessing the difficulties he faced due to tooth loss has fuelled my determination to study dentistry and offer solutions that restore function, comfort, and confidence, ultimately enhancing people’s ability to eat, speak, and smile with ease.

Joy in Patient Transformation: One of the most rewarding aspects of practicing dentistry for me is witnessing the changes of patients who transition from feeling fearful or apprehensive to relaxed and confident in the dental chair. Building strong rapport and trust with patients is fundamental to my approach, and seeing their confidence grow as their dental concerns are addressed brings me immense pride and fulfilment. Creating a supportive and encouraging environment where patients feel empowered to take control of their oral health journey is truly gratifying.

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How Would Dentistry Look In An Ideal World?

–    In an ideal world, dental care would be easily accessible and affordable for all individuals, regardless of their socioeconomic status or where they live. Affordable treatment options would ensure that everyone can maintain optimal oral health and undergo necessary dental procedures without facing financial barriers.

–    There would be a strong emphasis on preventive dentistry, with comprehensive education and awareness programs promoting good oral hygiene practices from an early age. Encouraging regular check-ups and preventive treatments would help prevent dental diseases and reduce the need for invasive procedures.

–    Dental care would be delivered in a patient-centric manner, fostering trust, empathy, and understanding between dental professionals and their patients. Treatment plans would be tailored to each patient’s unique needs, preferences, and circumstances, ensuring personalized care that addresses their specific situation.  

–    Dentistry would be integrated with other areas of healthcare to provide holistic care, recognizing the interconnectedness of oral health with overall well-being. Seamless collaboration between dental professionals and other healthcare providers would enable comprehensive treatment approaches that consider the whole person.

–    Embracing cutting-edge technologies and techniques, dentistry would enhance diagnosis, treatment, and patient comfort. Advanced tools such as digital imaging, laser dentistry, and minimally invasive procedures would become standard practice, leading to improved outcomes and reduced treatment times.

Notable aspects of the profession in the past

Where Do You See the Future of Dentistry?

In the future, dentistry is poised to undergo significant advancements and transformations that will shape the way oral healthcare is delivered and experienced.

Dentistry will continue to integrate innovative technologies such as AI and VR into practice. AI algorithms could aid in diagnosis and treatment planning, while robotics may assist in precise surgical procedures. VR technology could revolutionize patient education and relaxation techniques during dental procedures.

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Regenerative techniques, such as stem cell therapy and tissue engineering, hold promise for regrowing damaged or lost dental tissues, including teeth, gums, and bone. This could revolutionize the treatment of conditions such as tooth loss, periodontal disease, and jaw bone deficiencies, offering more natural and long-lasting solutions.

The adoption of tele-dentistry will expand, allowing patients to access dental care remotely through virtual consultations, monitoring, and follow-ups. This will improve access to care, particularly in underserved or remote areas, and enhance convenience for patients with busy schedules or mobility limitations.

In the future, dentistry will continue to evolve to meet the changing needs and expectations of patients, leveraging technological advancements, personalized approaches, and collaborative models of care to improve oral health outcomes and enhance the overall patient experience.

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Dara  FOSTER –  Dental Hygienist

LIKES :  Spending time with family, traveling, renovating our old home and cooking

HOBBIES: Walking, cooking, watching my boys play basketball

MY PASSION FOR DENTISTRY: Helping with improving the health of people, I love interaction with patients and always knew I’d be doing something with health. To have the opportunity to share knowledge and help our clients get the optimal outcomes for their oral health is awesome.  Who says that vernacular is restricted to our kids?

 Dr  HEDWIG –  We are super-excited to introduce “Dr Hedwig”.  Paladin Dental was born from a big pot of knowledge and wisdom with contributions from several doctors over the last twenty plus years.  So we are using our beloved snowy white owl – “Hedwig” to represent the collective knOWLedge of Paladin Dental. 

The White Owl is the guardian of the Paladins, that watches and protect over the knights.  🦉

So here is Dr Hedwig!  Dr Hedwig has answers to common questions about oral health and dentistry. He will be passing on his dental wisdom regularly!  Look out for Dr Hedwig’s advice in our Articles section!  We trust you’ll find it a HOOT! Let us know what you think or might wish to know about anything to do with dentistry and we’ll be happy to respond with not just a glistening smile. 

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Benefit from holistic treatments and world's best practice in dentistry.

After more than 20 years of developing and practising individualised oral care,  I believe everyone can have a smile that brings out their best qualities not just in terms of appearance but the confidence and inner radiance that exudes when we feel whole.

Find out how the best dental treatments often mean fewer visits to the dentist

Why personalise dental care?  Because over the years, I’ve come to realise that everyone has a different expectation and desire, so to put a “textbook” solution into play often does not work.  Most people do not actually know that there are several different “ideal” smiles.  We need to consider the natural resemblance of the shape of teeth with the shape of a person’s facial profile, and at different ages the most natural looking teeth are different.  For example, putting the profile of an 18 year-old teeth into a sixty year old person would be a mismatch and would look out of place.  There are many times I would have the discussion with a client about “younger looking or mature looking” teeth when we are discussing smile design.  (Younger is not necessarily better)

With any new client, I would start with an extensive discussion about where you are and where you want to go with your oral health.  The condition of your mouth at present is the cumulative result of your lifestyle choices and behaviours since you were six years old.  Without identifying the behaviours, impacts and issues of causation, history would repeat itself.  Thus our efforts to repairing or reconstruct may not be as effective as they could be if we do not address the holistic needs of the client.

To identify the ultimate goal and the results our clients seek, we collaborate and develop staged plans that are cost effective with treatments that can be executed in the most logical order for comfort and cost. The planning process is by far the most important phase.   Imagine you are building a new house.  Wouldn’t you say that have a well-thought out building plan is absolutely crucial to building your dream home?  Why should building your dream smile be any different?

To be able to deliver these services, I’ve spent countless hours to learn, grow and develop my knowledge whilst refining my clinical skills over the last twenty years to be skilled in the provision of the treatment in the most calming, pain-free, stress-free and time efficient manner for my clients.  Do not mistake pride for arrogance but not having to rely on referring to other practitioners, reduces the chance of mis-communication or mis-understanding.  I have learnt very early in my career, that not all practitioners dealt with clients’ wishes in the same way.  I believe that my approach delivers more consistency and focus therefore leading to more optimised outcomes.  To this end, I have studied and mastered the skills for complex implant surgeries, full mouth rehabilitation, and extensive cosmetic dentistry options including cosmetic injectables/dermal fillers to the latest tissue regeneration techniques, clear aligner orthodontic treatment (Invisalign), extensive knowledge in the field of sleep apnoea / airway management and temporal mandibular dysfunction.  My goal is simply to give our clients the most comprehensive diagnosis and report possible so they can make an informed decision about what is the best treatment option that suits their financial situation.  We will help them achieve their oral hygiene and dental maintenance outcomes in the manner and timing that they fits with their personal agendas.  For the phobic which suffer from dental anxiety or physical/mental disability, the option of sleep dentistry is highly sought after and may be just the approach needed.  Sleep dentistry is also very popular with people who require complex surgery such as impacted wisdom teeth removal surgery.  Likewise our use of the most advanced technology in dental care allows us to implement the most the pleasant experience possible, in the shortest time with the best results.  This is the Paladin way.  If you feel that this may be what you are seeking please feel welcome to contact us for a consultation.

What makes a good dentist great?

When evaluating a patient, Dr Hsiao believes that one has to be flexible and open minded as this will enable them effectively diagnose, plan and decipher what is happening and why.  Such an approach helps develop a means to understand what is going on and how it may be communicated effectively.  This philosophy follows through to his role as a lecturer at the Dental School in the University of Melbourne.  Besides giving back to the profession he loves so much, Dr Hsiao knows that teaching must go beyond the technical aspects of dentistry and that students need to incorporate a mindset that is fluid, ready to adapt, as it enables one to plan and seek out optimum client outcomes.  There is no absolute right nor wrong. A good great dentist must be capable and skilled in a variety of procedures and techniques so that they may approach a problem from all of it’s facets to determine what will give anyone who sits in a dental chair the best outcome.  For example, should one aim for absolute perfection when it may involve prolonged discomfort and not achieve a result that anyone will see or feel?  Dr Hsiao asks himself what would I want if I was in that chair? 

Dentistry should not be purely clinical nor confined to what the research or textbook says.  A great dental practitioner whether they are a dentist, dental hygienist or dental therapist, should constantly be seeking to develop and refine their skills and knowledge, to be able to relay and communicate to their client and build on a level of trust and confidence to facilitate the most suited technical and patient centric treatments available. 

Why not find out for yourself by giving the team a Paladin Dental a call?

What Our Clients Say

We love feedback. So please click below if you'd like to comment on our services
Dr Greg has been looking after my teeth for many years. He and his team have been amazing, as always. Everyone is caring, professional and attentive. They make sure my visits are comfortable, provide thorough check up and clean, explain everything about my dental health, what I need to watch out for and how to maintain best dental health. Advanced equipment, great skill and efficient treatments, I highly recommended Paladin Dental.
Jane Cheong
Having been a patient of Dr Greg's for many years now, I continue to be incredibly happy with the dental work I receive. Dr Greg is attentive & goes above & beyond to ensure I am comfortable & happy with any results. Dr Greg along with all the staff are incredibly warm & professional, making for a business that I am happy to continuing attending. I both highly & happily recommend this clinic.
Rosie
Greg is courteous and professional in his explanation of my dental requirements. More than happy to recommend Paladin Dental
Philip
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